We’ve worked with INNOVATE for more than a year now. They’ve been involved in supporting us through necessary infrastructural upgrades, improving our communications, network security, encryption, and a variety of other tasks. A lot of the work has involved the possibility of interruption to service, but INNOVATE has been really instrumental in ensuring that everything went seamlessly and was always really well communicated. They have been (and are) a real pleasure to work with and we believe we have benefitted hugely from their professionalism and ready availability.
INNOVATE provide the cloud infrastructure to host our line of business application and maintain excellent IT continuity management through their Professional Services team. They also provide proactive, client driven deskside support, delivering true end-to-end IT service to our business.
Ann Marie Keady
IT Manager, Lifestyle Sports
INNOVATE, through its EveryWare product portfolio provide and manage our network, servers, and storage. The skill, expertise and experience of their engineers and other technical support personnel are of the highest standard and provide us with peace of mind by ensuring our line of business applications are supported 24/7. By outsourcing our entire IT Service Desk to INNOVATE we decreased our annual IT spend substantially while improving the level of service to our end users.
Financial Controller, Campus Oil
We approached INNOVATE to design and install our Cisco WAN (Wide Area Network). Through their Network Operations Centre they now monitor, support and report 24/7 on our Wide Area Network currently spanning Ireland and the UK. Efficient delivery and top class service are the main reasons we continue to turn to Innovate as our network grows throughout Europe. They provide us with scalability at existing sites and flexibility in adding new sites to meet our changing needs.
IT Manager, Kirby Group Engineering
We approached INNOVATE with a high-end consultancy requirement, they provided this in a timely and efficient manner but also complemented the delivery with excellent customer service from their Professional Services Team and committed Service Desk.
ICT Manager, The National Archives of Ireland