Technical Solutions Lead



INNOVATE delivers secure and resilient IT infrastructure and telecommunication solutions, and provides ongoing support through our managed IT services. INNOVATE’s professional services team supports our clients across - Networking | Security | Cloud Infrastructure | Communications | Cloud Productivity. 

At our very core is how INNOVATE transform technology for our customers to deliver business outcomes that power their organisation. Our clients value how we provide a secure, resilient ICT infrastructure that increases productivity and supports their business strategy. 

INNOVATE are currently recruiting a Technical Solutions Lead to join our team to design and deliver quality solutions for our current and potential clients. 


  • Work with sales to develop new digital services opportunities and build customer relationships within existing and new customer accounts. 
  • Assess the current state of customers’ infrastructure, develop strategies and roadmap for improvement and advise in further securing the customers’ cloud and/or physical environments and interaction with their on-premise infrastructure. 
  • Provide technical oversight and mentoring to the project engineers in the delivery of your architected designs. 
  • Provide complex technical advice, recommendations and consultancy on infrastructure, products and services supplied. 
  • Lead brainstorming sessions to develop potential solutions for business needs or problems. 
  • Identify opportunities for process improvements. 
  • Identify areas where IT can support business needs and goals for INNOVATE customers. 
  • Work with business units to develop IT strategies and to improve current IT implementations. 
  • Work with product and delivery teams to develop scalable solutions and products. 
  • Communicate and consult with clients and internal stakeholders to develop appropriate solutions. 
  • Peer review of technical solutions and documentation. 
  • Be a “trusted advisor” to clients when needed  
  • Provide mentoring and coaching for Project team members where appropriate. 
  • Collaborate with peers in Sales, Delivery and Service teams to deliver great customer experience. 


  • Ability to translate business requirements into technical IT deliverables 
  • Excellent analytical skills and problem-solving ability. 
  • Good commercial awareness 
  • A proactive and agile approach 
  • Ability to build and leverage relationships with internal and external stakeholders 
  • Attention to detail 
  • Excellent communication and presentation skills – both written and oral 
  • Strong business, commercial and risk management awareness with proven ability in the application of technical design governance 
  • Ability to work on multiple customer engagements in parallel and prioritise appropriately 
  • In your work, you adopt a customer/ results-oriented approach and you demonstrate strong interpersonal skills: able to lead a team, work under pressure and flexible. 
  • A positive can-do approach and attitude 


  • Holding a bachelor’s degree or higher and having a technical background. Degrees in Information Technology, Computer Science, and Information Security or related. 
  • Technical consultancy experience covering a variety of clients, a formal solution design and development methodology, formal project lifecycle experience, and experience of leading the technical design and implementation of a few significant projects. 
  • 3+ years of strong experience in design and architecture of cloud solutions with Microsoft Azure 
  • 5+ years of experience in a professional’s services organisation in solution architect/ senior technical role. 
  • Relevant IT certifications. 
  • TOGAF, ITIL and cloud certifications such as CCSP, AWS or Microsoft Azure are a plus. 

To apply, please send a copy of your CV to