INNOVATE VoiceGrid Unified Communications solution provider
Collaborate more effectively
Features to help manage your communications
Support Modern ways of working
What to expect from your Managed Service provider and UCaaS
Offering the best mobility, connectivity, communications and collaboration technology
VoiceGrid is INNOVATE's Unified Communications as a service (UCaas) solution, is built on premium, enterprise-class equipment. It is the industry standard for the delivery of Unified Communications as a Service (UCaaS).
INNOVATE understand your needs and provide the best connectivity for your location to provide separate, resilient and securely managed network connections with no single point of failure.
Affordable World Class Communication through our ‘as a service’ business model
Our VoiceGrid model gives our clients all the benefit of unified communication technologies without a large capital investment. INNOVATE install the necessary communications to site, provide premium desk telephones and per second call charges, all as an operational investment with zero capital outlay.
VoiceGrid unifies all your voice, video and data communications and empowers your mobile workers for interactive collaboration through virtual meetings, conference calls, file sharing and even video.
VoiceGrid offers a truly end-to-end communication solution for your organisation
- Single partner for all communications needs
- Voice equipment and infrastructure
- Installation and setup
- 24/7 monitoring and support
- Broadband and voice connectivity
End-to-End Implementation, Support and Maintenance
- A solution catering for every aspect of your communications environment, from individual telephones, to your network infrastructure and your connections to the VoiceGrid network.
- A key differentiator of VoiceGrid, compared to other providers, is the depth, quality and level of responsiveness of our post implementation management and support.
- Every installation is professionally project managed and seamlessly implemented, including user training, to ensure minimal disruption to operations.
- All support requests are managed at Network Operations Centre (NOC). Our NOC is manned 7 days per week by Certified Network Administrators and provides 24X7 support to VoiceGrid clients.
- Periodic resilience and failover testing is carried out to ensure network stability.
- In addition, traffic, usage, bandwidth and availability of the network are actively monitored in real-time to ensure maximum performance.
What Our Clients Say
"VoiceGrid has helped us increase profitability, improve operational efficiency and most importantly improve how we service our customers."
Colm Valentine, Joe Mallon Motors Ltd
"VoiceGrid has helped us to improve the services we offer and better manage our communications. We were able to achieve these improvements without investing a large sum, and by implementing VoiceGrid we have been able to actually reduce our monthly spending in this area."
Michael Finn, Principal, Gorey Community School
"I was delighted with the choice of VoiceGrid, they were the best company for such a substantial investment. We pride ourselves with staying ahead of the curve regarding patient care. With VoiceGrid, we feel we can properly invest in the future of our healthcare Clinic."