Head of IT

Head of IT


This is an exciting opportunity for an IT Operations professional to join a family-owned Company as Head of IT. The department delivers support to five hotels from a centralised support office based in Dublin. In this role, you will work closely with senior stakeholders and need to combine a high level of organisation with an informed “can do” attitude. Our client is constantly looking at ways to improve the business and this role is not only about the maintenance and support of IT systems but about ensuring the they provide efficient and effective daily IT operations. The right candidate will appreciate competency areas such as IT security, networks, data protection and the disaster recovery of systems and processes



  • Application & User Support - provide primary support by dealing with user requests and responding to outages for all business applications
  • System Monitoring – monitoring of systems and alerts through continued use of operations monitoring
  • Support Windows Server environment
  • Support Office 365 and Azure environment
  • Resolution of end user issues
  • Liaise with third party support
  • Liaise with third party vendors for project scoping and implementation
  • Liaise with Management team to ensure smooth delivery of IT services.
  • Due to the nature of the business, this role will be fully on site.


  • Windows System Administration
  • Office 365 / Azure
  • Exchange Administration
  • Windows 10
  • Understanding of Networking
  • Good overall general IT knowledge


  • 5 + Years in a system administration role


  • The ability to clearly diagnose problems
  • Logical thinking to find relevant solutions
  • Quick learners who only need tasks to be explained once
  • The initiative to learn on the job so responsibility comes naturally
  • Common sense prioritization
  • Hard Work
  • Respect for everyone
  • Attention to detail

To be considered for this role please send your CV to careers@innovate.ie