News & Insights

INNOVATE Customer Update

It is clear that COVID-19 has us working in unprecedented times. Since our inception, our customers and our people have been the key stakeholders in our business. Our objectives are to look out for the health of our people, to meet our customers’ needs and to work to the guidelines set out by the government for the good of our communities and the country as a whole.

We have ensured our technology has the resilience and adaptability to continue to meet your business needs, especially at challenging times like these. In all cases we are following our business continuity plan, supported by guidance from the HSE officials and the Government.

We are implementing protocols where our staff will be able to work effectively. Some staff may continue to work on client sites where that is agreed. If you have any queries or concerns, please contact your Account Manager. Our sales, support and technical teams are equipped to work from any location and can therefore assist with any requirements you may have.

We are closely monitoring events as they unfold, adapting our decisions as required and will remain in contact with you. In the meantime, I hope that you and your families keep well over the coming weeks.

Be safe, and stay well.