Case Study


McCauley Chemists supports ambitious growth strategy through digital transformation strategy with dedicated IT partners
McCauley Chemists

Customers in Sam McCauley’s retail outlets and online are set to benefit from an enhanced experience after the pharmacy chain undergoes a unique digital transformation to support McCauley Chemists ambitious growth strategy to deliver against the pharmacy group needs as well as long-term goals. 

McCauley Chemists has 32 stores and employs 600 people across Ireland and recently announced a €50m acquisition programme which will double the size of its business over the next three years.

In order to achieve that scale efficiently, the company is investing in an innovative end-to-end IT infrastructure using cloud technology which will result in a consolidated, more reliable and stable infrastructure.

McCauley Chemists have partnered with two of Ireland’s brand leaders in the space, Store Computer Technology (SCT) and INNOVATE – The IT Solutions People.

SCT specialise in leading retail electronic solutions and EPOS management while INNOVATE will provide and support a cloud environment as part of their IT infrastructure upgrade for McCauley Chemists to transform their business, better serve customers and take advantage of growth opportunities.

This master services agreement delivers a complete triage solution for pharmacy and head office across hardware maintence services, application and project support.

Working together as dedicated IT partners, SCT and INNOVATE offer an end-to end solution taking single ownership of retail electronic solutions, EPOS management and IT infrastructure.

Both the speed of prescription filling and payments will be dramatically reduced thanks
to this flexible and on-demand solution with 24/7 helpdesk support allowing McCauley Chemists to deliver a customers centric service at all times.

 “This integrated strategy will result in a consolidated, more flexible and reliable infrastructure to support our ambitious growth strategy and long-term goals,” said Tony McEntee, CEO, McCauley Chemists.
“The digital transformation led by SCT and INNOVATE will provide the infrastructure and ongoing support to allow us the flexibility to take advantage of growth opportunities and fulfil the brand promise and customer experience for our customers,” said McEntee.

Building a better tomorrow with SCT and INNOVATE – the IT solutions people.

 “We are working with customers who understand that digital transformation is a game-changer and technology is a driver of their business, rather than a function of it. It is great to be part of the growth ambition of indigenous Irish business” said Jim Hughes, CEO, INNOVATE.

 The cloud is not a place, it is a business strategy, and the systems that we will manage for McCauley Chemists are designed to scale with the demands of the business at any point in time, allowing them to seamlessly implement their expansion plan.

INNOVATE – and transform your organisation

Are you looking for an IT Partner with a proven track record to consolidate your entire IT and Communications infrastructure and make this affordable as a monthly investment?

Discover how a move to the cloud can help you meet today’s business challenges and quantify these benefits during a Cloud Readiness Assessment with INNOVATE by clicking here.

INNOVATE will help you create a tailored cloud strategy to support your business now and into the future.

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